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ONLINE: Communication, Negotiation, Conflict Resolution Course (CNCR)

Courses, Leadership & Management, Online, Online Gold Seal Courses, Training
Online
Online

This course has been designed to help improve written, oral and negotiating skills within the construction industry.

Course Details:

  • Define a conflict
  • Identify the stages of conflict
  • Understand the importance of communication
  • Use assertiveness techniques to get their point across
  • Deal with difficult people more effectively
  • Recognize the criteria for an effective negotiator
  • Understand how power can be used/abused in negotiation
  • Identify when to close negotiations

CREDITS:

This course has been accredited by the Canadian Construction Association (CCA) for two (2) credits towards Gold Seal Certification upon successful completion of this course. *A final mark of 75% is required in order to receive a certificate of completion.

CANCELLATION & SUBSTITUTION POLICY: 

Payment is non-refundable. Complimentary substitution of another member of your company is accepted prior to the start.

CONTACT: 

For more information e-mail us at [email protected] or phone 604-294-3766

 
All Registrants $150.00