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ONLINE: From the Head to the Heart: Create a Positive Emotional Experience in Your Day-to-Day Business and Make Your Competition Irrelevant

Courses, Leadership & Management, Online, Training
Online Course

In this course, you will learn  how to create a positive experience for your clients and stakeholders (instead of just a regular transaction) by applying emotional intelligence concepts to projects, offices, marketing, and branding. Putting these concepts into practice will make your competition irrelevant, your projects more successful, and repeat business a sure thing.


After taking this course, you will be able to:

  • Recognize that people buy construction services when they have a positive, emotional experience with the service provider
  • Build and implement methodology that addresses all aspects of your business to create a positive emotional experience, with your clients and stakeholders, on all projects
  • Describe how these emotional intelligence concepts increase the success of your organization


Approximately 1h.

Please note: The post-course survey is optional.


Recommended Supported Browsers: Internet Explorer 10, Internet Explorer 9, Firefox, Chrome, Maxthon, iOS (iPad 2 and 3), Opera and Safari. 

We recommend that you use the most current version of these browsers. Other browsers, and some earlier versions of these browsers may be supported, but you may experience some limitations on certain Learning Management System or course functions.


Once you register for a course, you will receive an email with instructions and a pin number within 24 hours of registration.  After which, you can begin the course at any time. Please note hours of operation in the Education department are Monday - Friday, 9:00am to 5:00pm.   All registrations received after hours will be processed the next business day.

CANCELLATION & SUBSTITUTION POLICY: Payment is non-refundable.

CONTACT: For more information e-mail us at [email protected] or phone 604-294-3766

All Registrants $375.00