Please note that this course that takes place over 2 days. The sessions will run on October 10-11. There is no opportunity to re-schedule or request for a partial refund if a student cannot attend all sessions. All sessions must be attended to receive a course certificate.
Registered students will receive login information from the instructor in advance of the class.
Take control of your workload and competing priorities. Receive practical, hands-on skills instruction to help you absorb proven techniques for a total time-management solution. Integrate communications, tasks, activities, planning and apply the WorkingSm@rt® method using Microsoft Outlook. The program is Gold Seal approved and provides Project Management Institute Professional Development Units.
Who Should Attend:
Workgroups and teams including managers, technical and sales professionals, supervisors, administrators, and project leaders who currently use MS Outlook and are not optimizing this powerful software.
Format:
Tools Provided:
Following this training you will, or be better able to…….
Workshop modules:
Unit 1: Being Productive
This unit will introduce you to the key elements to help you refine your organizational toolkit with an increased understanding of working on those areas that add greatest value and the need to prioritize. With this productivity platform in place, you will be in a better position to recognize and manage distractions and interruptions.
Unit 2: Setting Yourself Up to Work Sm@rt
You will gain a deeper understanding of what’s available in the Outlook “toolbox” and set up the main components to enable you to work smart with enhanced focus. Learn how to increase your productivity and eliminate unhelpful habits.
Unit 3: Manage Your Emails Effectively
We will show you how to manage your emails. You will learn ways to manage emails you can’t act on immediately, and learn how to deal with low priority emails. We will show you effective ways to file and find your mail and stay with your priorities regardless of the volume of email traffic.
Unit 4: Managing Commitments to Enable a Sense of Achievement
You will learn the importance of the Outlook Calendar and how to avoid becoming a victim of “planning fallacy”. The exercises will help you become a more proficient time manager and begin the process that ensures a sense of achievement.
Unit 5: Achieve Better Results Through Effective Communication & Delegation
Learn how to plan, capture and follow up effectively on important communications and delegations.
Unit 6: Priority Planning for Results
You will discover how the planning process works for you. The planning cycle will help you become more strategic in your daily choices. Through consistent on time delivery, you will be able to have a greater sense of accomplishment individually and as a team member.
Follow this link to a 2 minute video.
Instructor:
The facilitator for this course is Cheryl Goncalves, Certified Trainer for Priority Management. Cheryl Gonçalves is a member of the facilitation, coaching and consulting team at Priority Management - Vancouver. Cheryl joined the company in 2014 after a career which included six years with BC Hydro and Westech Information Systems in the capacity of Computer Support Specialist and Payroll System Programmer. Currently, Cheryl not only delivers the company’s established programs but also coaches and delivers presentations on workplace effectiveness and productivity. Her main role is course leader in upper management environments for a wide variety of organizations including all levels of government and crown corporations, native Indian bands, and corporations large and small from every imaginable industry. Cheryl earned her Bachelor of Science: Computer Science, with a concentration in Mathematics from Simon Fraser University, Burnaby BC in 1989.
This course has been accredited by the Canadian Construction Association (CCA) for 2 credits towards Gold Seal certification for attendance.
This course also provides Professional Developement Units accredited by the Project Management Institute.