EDUCATION CALENDAR

Please note that this is a 8-hour course that takes place over 2 days. All sessions run from 8:30-12:30pm each day. There is no opportunity to re-schedule or request for a partial refund if a student cannot attend all sessions. All sessions must be attended to receive a course certificate. 

Registered students will receive login information from the instructor in advance of the class. 

Participants will improve their skills in communication and negotiation. Participants will learn skills to enhance their ability to de-escalate conflict, listen effectively, build mutual respect with others in a construction context, and negotiate effectively.

LEARNING OUTCOMES: 

• Understand the basic elements of communication and demonstrate effective communication skills with constructors.
• Understand motivation theory and apply motivational techniques to win trust and engage individuals/teams you work with.
• Identify different personality styles and how to communicate appropriately and negotiate effectively with each one.
• Understand the basics of negotiating, de-escalating conflict and setting the ground work for effective negotiation.
• Ask effective questions and listen to others in order to get to the issues behind various negotiation intentions.
• Getting to a “yes” and closing a negotiation well.

Format: 

• Live, Online, Instructor-led training, with a maximum class size of 20 students. 
• This course is facilitated by the instructor on the Zoom platform. Access information from the instructor will be provided to you in advance of the training.
• Two (2) morning sessions (4 hours each) over two (2) days:
  • Day 1: 8:30am-12:30pm
  • Day 2: 8:30am-12:30pm
  • Attendance in both sessions is mandatory for course completion. *Please note that If a student misses a class session, we are unable to transfer a registration or provide a partial refund of the registration fees.
• Fee Includes: digital certificate upon completion.

AUDIENCE:

The course is designed for construction owners, project managers, estimators, supervisors and  those involved in construction disputes.

INSTRUCTOR:

Tim Williams, MBA, B.Econ., CPA, GSC, is the President of ConstructionU, a company that provides training services tailor made for the construction industry. Tim has worked with numerous construction companies for over twenty years. He is a Gold Seal Certified project manager. He is an experienced and sought after trainer who has trained construction owners and managers on behalf of construction industry associations across Western Canada.

CREDITS:

This course has been accredited by the Canadian Construction Association (CCA) for one 2 credits towards Gold Seal certification.

 
 

This course has been approved by BC Housing Licensing and Consumer Services (formerly Homeowners Protection Office) for seven and a half (7.5) points towards Continued  Professional Development (CPD) for in-class attendance.

This course has been approved by Architectural Institute of British Columbia (AIBC) for seven and half (7.5) non-core units towards AIBC’s Continuing Education System

Fee Includes: Digital certificate upon completion.

Cancellation & Substitution Policy: Payment is non-refundable for cancellations made within 7 business days of the course, or non-attendance on the day. Transfer to another date is not accepted. Complimentary substitution of another member of your company is accepted. 

If VRCA has to postpone or cancel courses due to insufficient enrolment, VRCA will refund the registration fee or, if possible, the attendee may choose to move to an identical session in the future.