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Negotiation & Conflict Management Skills

Continuing Professional Development, Courses, Gold Seal Certified Course, Instructor-led Classes, Leadership & Management, List View, Training, Vancouver
Wednesday, October 21, 2020 8:30 AM - 4:30 PM
VRCA Vancouver
3636 E. 4th Avenue, Vancouver
Member pricing.
For members pricing please Login to complete your registration

Participants will improve their skills in communication and negotiation. Participants will learn skills to enhance their ability to de-escalate conflict, listen effectively, build mutual respect with others in a construction context, and negotiate effectively.

LEARNING OUTCOMES: 

  • Understand the basic elements of communication and demonstrate effective communication skills with constructors.
  • Understand motivation theory and apply motivational techniques to win trust and engage individuals/teams you work with.
  • Identify different personality styles and how to communicate appropriately and negotiate effectively with each one.
  • Understand the basics of negotiating, de-escalating conflict and setting the ground work for effective negotiation.
  • Ask effective questions and listen to others in order to get to the issues behind various negotiation intentions.
  • Getting to a “yes” and closing a negotiation well.

Format: One day (8 hours) of in-class instruction

AUDIENCE:

The course is designed for construction owners, project managers, estimators, supervisors and  those involved in construction disputes.

INSTRUCTOR:

Tim Williams, MBA, B.Econ., CPA, GSC, is the President of BGC Partners Inc. BGC Partners provides training services tailor made for the construction industry. Tim has worked with numerous construction companies for over twenty years. He is a Gold Seal Certified project manager. He is an experienced and sought after trainer who has trained construction owners and managers on behalf of construction industry associations across Western Canada.

CREDITS:

This course has been accredited by the Canadian Construction Association (CCA) for one (1) credit towards Gold Seal certification for in-class attendance.

This course has been approved by BC Housing Licensing and Consumer Services (formerly Homeowners Protection Office) for seven and a half (7.5) points towards Continued  Professional Development (CPD) for in-class attendance.


Fee Includes: All books and materials, digital certificate upon completion, complimentary Wi-Fi access, lunch, and free parking.

Cancellation & Substitution Policy: Payment is non-refundable for cancellations made within 7 business days of the course, or non-attendance on the day. Transfer to another date is not accepted. Complimentary substitution of another member of your company is accepted. 

If VRCA has to postpone or cancel courses due to insufficient enrolment, VRCA will refund the registration fee or, if possible, the attendee may choose to move to an identical session in the future.

 
Non-Members $499.00
VRCA Members $399.00
Member pricing.
For members pricing please Login to complete your registration

On-line registration is now closed.